Our sales are Business to Business, so Distance Selling Regulations do not apply to any of our products. We do not offer products on approval. Products purchased are non-returnable items except where faulty. In the event your product is damaged or defective, please contact us within 7 working days of receiving your order. If, following our inspection, the product is damaged or defective, we will send out a replacement and refund the cost paid to return the product. Where no replacement is available, a full refund will be issued. The customer is responsible for making sure someone is present to sign for ordered goods. In the event that there is nobody available to sign and the goods are returned to Chris Quigley Education the customer is liable for this return charge and the cost of resending the goods. For orders within the UK (excluding the Channel Islands), standard 4-5 working day postage and packaging is £4.90 per order. For orders outside the UK, postage and packaging is chargeable, and the cost will be confirmed following an enquiry being submitted. All resources are strictly for use within the purchasing organisation only. You may not copy nor distribute in whole or in part any part of the product either physically or electronically without the prior written permission of the publisher. You may only use the product on one site. It may not be used across a federation, chain, trust or any other form of collection of schools. Separate purchases are required for each site using the resource.
Our sales are Business to Business, so Distance Selling Regulations do not apply to any of our products. We do not offer products on approval. Products purchased are non-refundable. Our downloadable resources are available for you to download from your account immediately after you make your purchase. A link to your account will also be sent to your registered email address. Please check your spam filter. If you do not receive the email please contact us for assistance. VAT is charged at 20% where applicable. Customers in the EU are charged VAT at the rate of the country being purchased from. All resources are strictly for use within the purchasing organisation only. You may not copy nor distribute in whole or in part any part of the product, either physically or electronically, without the prior written permission of the publisher. You may only use the product on one site. It may not be used across a federation, chain, trust or any other form of collection of schools. Separate purchases are required for each site using the resource.
Only persons booked onto the webinar are authorised to watch it. Under no circumstances should the webinar be shown to a group unless all persons present are registered for the webinar. Additional delegates from the organisation may attend the webinar as long as the company is informed prior to the event taking place. We may offer promotional discounts for groups. Please note that only one promotional offer may be applied at any one time.
Chris Quigley Education Ltd accepts no liability for loss or subsequent loss as a result of cancelled events, although alternative access to courses will be supplied. In the event of a delegate cancelling, the following is payable:
Notice – You pay
- 28 working days or more – You pay Nil
- 14 to 27 term time working days – You pay 50% of the delegate cost
- Less than 14 term time working days – You pay the full cost
Please note that on-demand course and materials are for use by the purchasing individuals/group only. All delegates accessing the course must pay for access. Videos, materials and logins cannot be shared with delegates who have not paid to access the course. This is expressly forbidden by ourselves and the platform hosting company.
The fee you have been quoted depends upon the information you supplied us with at the time of booking. Chris Quigley Education Ltd charges are based in part on the number of attendees. You must inform us of any increase in numbers at least 48 hours prior to the date you have booked. Additional charges will apply if the numbers increase. Reductions to the quoted fee made at the time of your booking are at the discretion of the directors.
In most cases, we require delegates to have access to course materials in order to facilitate the presentation process, and a link will be emailed to you. Course materials are strictly for use within the purchasing organisation only, and any Chris Quigley Education materials shared with non-attending schools is a breach of copyright.
In most cases, travel expenses for in-house, face-to-face events are shown as TBC on the Confirmation of Booking. Travel expenses are calculated after the event and added to your invoice.
Your right to cancel
Bookings are binding contracts between Chris Quigley Education Ltd and the organisation making the booking as described in the Confirmation of Booking. If any of the details are incorrect or if you do not accept the terms and conditions stated, you should notify Chris Quigley Education Ltd within 7 days of the issue of the Confirmation.
You have the right to cancel in-house courses and consultancy bookings within 7 days. Cancellations must be in writing and received by us within 7 days of the date of the cancellation request. No fees will be charged other than any non-refundable expenses incurred by Chris Quigley Education Ltd (for example, flight bookings, train tickets, non-refundable hotel deposits etc.)
Cancellations received 90 school term time days or more prior to the event will incur an administration cost of £125.00 as well as any non-refundable expenses as outlined. Cancellations received between 60 and 89 school term time days prior to the event will be charged 50% of the quoted fee as well as any non-refundable expenses as outlined. Cancellations received less than 59 school term days prior to the event will incur the full cost and non-refundable expenses incurred by the Company. If a cancellation is made by you due to an OFSTED Inspection taking place on the day of the booking, then the Company may waive the course fee on production of evidence of the date of the OFSTED Inspection. Non-refundable expenses incurred by the Company will still be charged.
Our right to cancel
Chris Quigley Education Ltd reserves the right to withdraw a consultant if we feel there is a risk to the reputation of Chris Quigley Education Ltd. In the rare occurrence of cancellation by us due to operational issues, illness, bereavement or inability to attend due to cancelled flights, trains, road closures or adverse weather conditions, Chris Quigley Education Ltd will not be liable for any charges incurred by the client.
Chris Quigley Education Ltd accepts no liability for loss or subsequent loss incurred by the client in the event of cancellation. Chris Quigley Education Ltd offers impartial advice and coaching to clients. No liability can be accepted for subsequent action taken by clients following advice from Chris Quigley Education Ltd.
Payment terms are strictly 30 days. Chris Quigley Education Ltd reserves the right to charge interest on late payments, currently 8% per month or part thereof. Invoices are emailed to the finance department of the organisation unless otherwise requested. In the event of an enquiry with your invoice, please contact our Accounts Department on 01207 279 500 within 7 working days from the date of the invoice. After this date, your invoice amount will be due for payment by the agreed payment terms.
The full GBP amount is required in advance and is not refundable.